Recommended 2 capsules before breakfast with a glass of water.

Recommended 1 capsule in the evening with a glass of water.

Recommended dosage : 4 capsules per serving. You may consume before or after breakfast. 30 servings per bottle.

Recommended 2 capsules before bedtime with a glass of water.

Yes. Ingredients are different and they act differently. It is safe to consume both together.

Recommeded 1 tablet of Duplex CoEnzyme Q10 per day. However, you may take up to 150mg-300mg upon medical clearance.

Recommended 1 capsule in the morning with a glass of water.

We accept all major credit cards (VISA, Mastercard, AMEX) and PayPal payments. Cash On Delivery service is available upon request.

Microgranule is an innovative and patented pharmaceutical form which allows protection of

the active ingredients and their targeted release into the body. These active ingredients are

able to support the body’s natural regulation mechanisms by providing necessary nutrients

in a targeted manner.

Please contact us at inquiry@duplex.sg. Shipping details are editable.

Duplex CoQ10 is an unique dual function supplement. You may chew or swallow at your own preference.

Microgranule is an innovative and patented pharmaceutical form which allows protection of

the active ingredients and their targeted release into the body. These active ingredients are

able to support the body’s natural regulation mechanisms by providing necessary nutrients

in a targeted manner.

Microgranule is an innovative and patented pharmaceutical form which allows protection of

the active ingredients and their targeted release into the body. These active ingredients are

able to support the body’s natural regulation mechanisms by providing necessary nutrients

in a targeted manner. For example, the active ingredients in Sleep360 will be gradually

released over a period of 8 hours, allowing you to enjoy a good and restful sleep throughout

the night.

It is advisable to consume Max-Joint Plus in the morning with a glass of water after meal. Recommended 2 capsules per day. You may take up to 4 capsules per day.

Microgranule is an innovative and patented pharmaceutical form which allows protection of

the active ingredients and their targeted release into the body. These active ingredients are

able to support the body’s natural regulation mechanisms by providing necessary nutrients

in a targeted manner.

Please consult your healthcare provider if you are on Warfarin. Generally, CoEnzyme Q10 is safe for healthy adults.

It is recommended to take the product for 3 months for optimal results but some individuals

might see a difference within a few weeks.

Max-Joint Plus is an all-rounder. It is suitable for individuals with knee, back, hip or neck problem associated with pain and inflammation.

Sleep360 is suitable for individuals who are suffering from sleep problems such as difficulty

initiating or maintaining sleep, frequent night awakenings or poor quality sleep.

All of our transactions are based in Singapore Dollars (SGD). If your credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction.

Yes. The ingredients are different and therefore act differently. It is safe to consume both

together.

It is recommended to take the product for 3 months for optimal results but some individuals

might see a difference within a few weeks.

Duplex Max-Collagen contains 1000mg patented BioCellCollagen® (per serving), a clinically proven nutraceutical that provides a unique and highly absorbable matrix of hydrolyzed collagen type II, hyauloric acid, and chondroitin. Duplex believes that the combination of Biocell Collagen and Vitamin C provides maximal effect on skin and joint.

Furthermore, most collagen supplements contain Type I and III collagen, unlike Max-Collagen, yielding at least 600mg of Type II Hydrolyzed Collagen.

Please email us at: inquiry@duplex.sg or dial 6438 8000/ 8380 8001.

No. BioCell Collagen® contains a minimum of 10% of Hyaluronic Acid (HA) and 20% of Chondroitin Sulphate (CS).

* HA rejuvenates skin, supports the skin healing process and improves skin tone whereas CS supports the flexibility and elasticity of body tissue. Pretty good for anti-aging!

Meanwhile it helps with stubborn joint conditions too!

BioCell Collagen® is made up of Hydrolyzed Type II Collagen, which is extracted from chicken cartilage. Hence, Max-Joint Plus is not suitable for strict vegetarian.

Choles360 may interfere with the actions of other medications. Please consult your

healthcare provider prior to taking this supplement.

No, Immuno360 is not suitable for people who are sensitive to bee products or bee stings.

No side effects have been reported to date. However, if you experience any discomfort after

consuming Sleep360, please seek help from medical practitioner immediately.

No adverse effects have been reported to date. However, you are advised to consult your

healthcare provider prior to taking this supplement.

Duplex (Ascend Life Pte Ltd) adheres to highest industry standards to protect your personal information. Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments. We don’t sell, lease or otherwise distribute any personal customer information. card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

We reserve the right at any time after receipt of the order to accept or decline the order, or any portion thereof, in our sole discretion, even after the Customer receives an order confirmation or after the credit card has been authorized. If the credit card has already been authorized for the purchase and the order is canceled, we will issue a credit to the original method of payment. Please note that any orders that have already been packed or shipped cannot be cancelled.

It is not advisable to exceed the recommended daily dose as excessive consumption may

cause laxative effects.

Duplex Max-Collagen is an unique combination of protective ingredients that work synergistically to:

- Support cartilage and collagen regeneration

- Support moisture retention, collagen production and skin elasticity

- Balances inflammatory mediators

No, BP-360 is not suitable for people with allergies to salicylate or its derivatives.

No, Choles360 contains monacolin K (from red yeast rice), which is chemically identical to

Lovastatin. Hence, it is not suitable for people who are allergic to statin.

No side effects have been reported to date. However, if you experience any discomfort after

consuming Immuno360, please seek help from medical practitioner immediately.

There is no adverse effect reported up to date. However you are advised to consult your healthcare provider prior taking this supplement.

As Choles360 contains monacolin K (from red yeast rice), it may cause muscle problems

and affect liver and kidney functions in some individuals. Please consult your healthcare

provider prior to taking this supplement.

You may email us your question @ inquiry@duplex.sg or call us at 6438 8000/ 8380 8001.

You may email us your question @ inquiry@duplex.sg or call us at 6438 8000/ 8380 8001.

Kindly email us at inquiry@duplex.sg or call us at 6438 8000/ 8380 8001.

You may email us your question @ inquiry@duplex.sg or call us at 6438 8000/ 8380 8001.

You may email us your question @ inquiry@duplex.sg or call us at 6438 8000/ 8380 8001.

We have US and Non US warehouses all over the world handling our shipments. Since we are a global company, we choose the nearest factory.

You may email us your question @ inquiry@duplex.sg or call us at 6438 8000/ 8380 8001.

Thank you for your message. Orders are usually processed and shipped within 1-2 days of purchase. We do our very best to get the product to you as soon as possible. You may email us at inquiry@duplex.sg to find out more about your order.

Often, when you order multiple items, different distribution channels are being utilized. However, you are advised to email us at inquiry@duplex.sg, if there is any discrepancies. We regret for any inconvenience caused.

We will email your tracking information as soon as your order has shipped.

If you are not happy with your purchase and wish to return an item, please contact us within 30 days from receiving your order. Please provide your order number as well as the reason for your return.

Our customer service team will review the return request and will send further instructions if the return is approved.

All return shipping fees and other miscellaneous fees are the responsibility of the customer.

Please contact us within 7 days from receiving your order if you received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.